MSPs using Autotask or Connectwise should also take a look at DeskDirector. It’s a great portal your clients can use to manage their own tickets and request support from your team.
Through an add-on called DD-Learn, DeskDirector users can now access our most popular Bigger Brains’ training courses directly from that same DeskDirector portal (either via the web or DeskDirector’s systray agent).
For more information and to see all the features of DeskDirector, visit their website.